Felixstowe, UK

Privacy policy

1. Introduction

FORCE SOLUTION LTD (“we,” “us,” or “our”), located at 49 Brightwell Close, Felixstowe, IP11 2YJ, UK, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Your Final Website URL – currently https://www.forceuk.com/, planned forceuk.com] (the “Site”), apply for roles through us, or otherwise interact with our recruitment services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

FORCE SOLUTION LTD is the data controller responsible for your personal data collected through our services and website.

3. Information We Collect

We may collect and process the following types of personal data:

  • Information You Provide Directly:

    • Candidate Data: When you apply for a role or register your interest with us, we may collect your name, contact details (email address, phone number, postal address), employment history, qualifications, certifications (including driving licenses, CPC), references, right-to-work documentation, CV/resume, salary expectations, and any other information you choose to provide in your application or communications with us.

    • Client Data: If you are a client or potential client, we may collect contact names, job titles, company details, and business contact information.

    • Website Visitor Data: Information you submit via contact forms or inquiries.

  • Information Collected Automatically:

    • Usage Data: When you visit our Site, we may automatically collect information about your device and browsing actions, such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. This is often collected via cookies (see our Cookie Policy).

  • Information from Third Parties:

    • References: We may collect information from referees you provide.

    • Public Sources: We may collect information from publicly available sources like LinkedIn or professional directories, where relevant to our recruitment activities.

    • Background Checks: With your explicit consent, we may receive information from third-party background check providers (e.g., DVLA checks, criminal record checks where legally permissible and required for a role).

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Recruitment Activities: To provide our driver recruitment services, including matching candidates with potential job opportunities, assessing suitability for roles, submitting applications to clients (with your consent where appropriate), arranging interviews, and managing the recruitment process.

  • Communication: To communicate with you regarding job applications, potential opportunities, updates on our services, and to respond to your inquiries.

  • Service Improvement: To operate, maintain, and improve our Site and services.

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests (e.g., right-to-work checks).

  • Marketing (with Consent): Where you have provided explicit consent, we may send you information about relevant job opportunities or services we think may interest you. You can opt-out at any time.

5. Lawful Basis for Processing (UK GDPR)

We process your personal data based on the following lawful bases:

  • Contractual Necessity: Processing necessary to enter into or perform a contract with you (e.g., processing your application to place you in a role).

  • Legal Obligation: Processing necessary to comply with our legal obligations (e.g., verifying right-to-work).

  • Legitimate Interests: Processing necessary for our legitimate interests or those of a third party (e.g., operating our recruitment business, improving our services, communicating with clients), provided these interests are not overridden by your fundamental rights and freedoms.

  • Consent: Where required by law or where we rely on consent for specific processing activities (e.g., sending marketing communications, processing certain sensitive data, sharing your CV with a specific client). You have the right to withdraw your consent at any time.

6. Data Sharing and Disclosure

We may share your personal data with the following parties under specific circumstances:

  • Potential Employers (Our Clients): We will share your relevant information (e.g., CV, qualifications) with client companies for specific job opportunities, typically after discussing the role with you.

  • Service Providers: Third-party vendors who provide services on our behalf, such as IT hosting, website analytics, background check providers (with consent), and communication tools. These providers are contractually obligated to protect your data.

  • Legal and Regulatory Authorities: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal data.

7. International Data Transfers

Your personal data is primarily processed within the UK. If we need to transfer your data outside the UK (e.g., if a service provider is located elsewhere), we will ensure appropriate safeguards are in place as required by UK GDPR, such as adequacy regulations or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Active Candidates: We retain data while actively seeking roles for you or while you are engaged through us.

  • Inactive Candidates: We may retain data for a reasonable period (e.g., [Specify Period, e.g., 2-3 years] after last contact) to consider you for future opportunities, unless you request deletion.

  • Legal Requirements: Certain data (e.g., right-to-work documentation) may need to be kept for specific statutory periods.

We will securely delete or anonymize your data when it is no longer needed.

10. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure (‘Right to be Forgotten’): Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Request restriction of how we process your data under certain conditions.

  • Right to Data Portability: Request transfer of your data to another organisation, or directly to you, in a structured, commonly used, machine-readable format (where processing is based on consent or contract and is automated).

  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent as the lawful basis for processing.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

11. Cookies

Our Site uses cookies. For more information about the cookies we use and why, please see our separate Cookie Policy [Link to Cookie Policy].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site and updating the “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, please contact us:

FORCE SOLUTION LTD
Attn: Data Protection Inquiry
49 Brightwell Close
Felixstowe
IP11 2YJ
UK
Email: privacy@forceuk.com